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CathS1's avatar
CathS1
2 years ago

Payroll Register Report not reporting Superannuation expense for a single employee

The YTD Payroll Register Report differs to the YTD Payroll Activity Report by the amount of Superannuation paid on behalf of one terminated staff member. Every other staff member (terminated or curre...
  • Tracey_H's avatar
    Tracey_H
    2 years ago

    Hi CathS1 

     

    Thanks for your post. The Payroll Activity report gets its data from pays processed through Process Payroll. The Payroll Register report gets its data from the employee card>>Payroll Details tab>>Pay History. The STP YTD verification report also gets its data from the employee card>>Payroll Details tab>>Pay History. 

     

    A difference between the Activity and Register reports means the employee Pay History has been manually changed. To fix this you need to change the Pay History back to what it should be, then process a $0 pay with payment date as today to update the STP reports.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Tracey_H's avatar
Tracey_H
Former Staff

Hi CathS1 

 

Thanks for your post. The Payroll Activity report gets its data from pays processed through Process Payroll. The Payroll Register report gets its data from the employee card>>Payroll Details tab>>Pay History. The STP YTD verification report also gets its data from the employee card>>Payroll Details tab>>Pay History. 

 

A difference between the Activity and Register reports means the employee Pay History has been manually changed. To fix this you need to change the Pay History back to what it should be, then process a $0 pay with payment date as today to update the STP reports.

 

Please let me know if you need further help.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

kristie1's avatar
kristie1
Contributing User
2 years ago

Hi,

I'm having a similar issue, the Payroll Register report shows a zero super amount for two inactive/terminated employees - however the activity report and the STP YTD verification report match. Do i need to make any adjustments? Or is it ok to finalise for the year?

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