Forum Discussion

annachen's avatar
annachen
Contributing User
12 months ago

Payroll timeout

Hi    was MYOB under maintanence? i can not process my pay, once i click record, it then turns loading for couple mins then pop up a timeout message and force me to close     
  • Leneth_A's avatar
    Leneth_A
    11 months ago

    Hi annachen,

     

    Thank you again for flagging your concern to us. We're pleased that we could offer a solution through private messaging. This thread will be closed now. If you come across any more issues, please don't hesitate to start a new post, and one of our moderators will address it promptly.

     


    Cheers,  
    Leneth

PriyaSelvaraj's avatar
PriyaSelvaraj
MYOB Staff
12 months ago

Hi annachen 

 

Thanks for reaching out to the MYOB community!

 

There are no service disruptions. This time-out error can occur if you are trying to access a saved payrun. I would suggest trying a new payrun. If the issue persists kindly send us the screenshot and file details via direct message and we'll look into this.

 

Let me know how this goes.

 

Regards

Priya Selvaraj

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