Forum Discussion

KazP's avatar
KazP
Experienced User
4 years ago

Preparing Payment Summaries

Good morning,   I have two clients who have recently upgraded from V19.16 to V2021.3 and STP has only been set up in this financial year therefore I'm unable to finalise the payroll using STP.   ...
  • Tracey_H's avatar
    4 years ago

    HI KazP and HurryupHarry 

     

    Thanks for your post. In order to prepare payment summaries in a previous payroll year you will need to restore a back up locally: Restore your company file

     

    If you don't have back up you can request a back retrieval on our website: MYOB Backup Retrieval

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.