Forum Discussion

Contributing User

3 years ago

Re: 1st Payrun of the year

Did you get a solution? I am the same with 140 staff!

Melisa_D
3 years ago
Hi ChantalW,

Thanks for your post. Can you please confirm the last 4 digits of your product serial number and file ID of the file (This can be found by going to Help > About MYOB AccountRight), I will need to run a script over your file to resolve this.

ChantalW
Contributing User
3 years ago
Can you please do the same for mine? This is a disaster! 2352
ChantalW
Contributing User
3 years ago
File id1
Melisa_D
Former Staff
3 years ago
Hi ChantalW,

Thanks for your post. Can you please confirm the last 4 digits of your product serial number and file ID of the file (This can be found by going to Help > About MYOB AccountRight), I will need to run a script over your file to resolve this.
- ChantalW
  Contributing User
  3 years ago
  
  Thanks 2352 and file 1 and file 2
  - Melisa_D
    Former Staff
    3 years ago
    Hi ChantalW,
    
    I've had the script run over both files.
    
    Do let me know how it goes.
- ChantalW
  Contributing User
  3 years ago
  It seems to have worked for file 1 but has put file 2 into not responding.
  And can you tell me please how to change it from quarterly to fortnightly? It has made quarterly the new default for payroll.
  - Melisa_D
    Former Staff
    3 years ago
    Hi ChantalW,
    
    Sorry for the delay in my response, did you still need assistance with this ? If you do, please let me know.
ChantalW
Contributing User
3 years ago
And also file number 2 please

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Find technical support and help for all MYOB products in our online help centre

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.

MYOB Academy