Forum Discussion

Lynnette1's avatar
Lynnette1
3 years ago

Re: Employee Card Error

Hi Steven   I am having a similar issue with one of my employee cards, I cannot access his file, change his information or enter timesheets.   I am running the desktop version of AccountRight Plu...
  • Komal_S's avatar
    Komal_S
    3 years ago

    Hi Lynnette1 

    I have organised the repair and sent you an email with instructions. 

Komal_S's avatar
Komal_S
MYOB Staff
3 years ago

Hi Lynnette1 


If your file is online, please send me your serial number and company file name by Private Message  and I'll run some scripts to resolve the issue.

  • Lynnette1's avatar
    Lynnette1
    3 years ago

    Hi Komal

     

    Unfortunately no it is not an online file.  

     

    Lynnette

    • Komal_S's avatar
      Komal_S
      MYOB Staff
      3 years ago

      Hi Lynnette1 

      In that case, the file will need to be sent for repair. Please send me the above-mentioned details by Private Message if you're happy for me to arrange that. 

      • Lynnette1's avatar
        Lynnette1
        3 years ago

        Private message sent.

         

        Thanks

         

        Lynnette

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