Forum Discussion
Hi there GardenStateRemo
When a termination date is entered on an employee card, all the leave entitlements in card Pay History will be deleted. But the leave accrual history is still retained in the reports as the pays are still saved in the file. If you decided reinstate the card and remove the termination date > Pay History doesn't pull up the leave accrual figures back. Hence Entitlement balance detail report issue throws a difference. This issue requires more information from you and a fix is needed on the file. With that, I highly suggest getting in touch with our live chat. To get through to a live chat agent, you will need to get in touch first to our virtual assistant, MOCA through myob.com/support. Don't worry, if MOCA can't provide the help you need, our live chat team is just around the corner to pick up from where MOCA left off.
Best regards,
Doreen