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Helen_01's avatar
Helen_01
Trusted Cover User
6 years ago

Re: Payroll processing hours doubled

Thanks Steven   For mentioning that std pay values reset when adding a value or category to the employee card which can result in double pays However, Accountright seems much more sensitive than t...
  • Steven_M's avatar
    6 years ago

    Hi Helen_01 

     

    AccountRight 2019 allows the user to enter 0.00 hours for the Standard Pay for the Base Hourly category and other categories. This is similar to AccountRight Classic (v19).

     

    I think, where the majority of clients get confused with the process is that the Hours per Pay Frequency field in the Standard Pay. This is a set field based on what you have selected in the Wages section. This doesn't actually serve a purpose in the window other than a number to which you could look at to see the number of hours the employee is deemed to have according to their card. You are more than welcome to update the Base Hourly (and other payroll category hours) in the grid. The grid amounts are what the employee is actually paid using the Process Payroll function.