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TAGCRU's avatar
TAGCRU
Contributing User
9 months ago

Returned Pay Liabilities superannuation payment

I have had a superannuation payment (paid through Pay Liabilities NOT Pay Superannuation) that has been returned from the ATO Super Clearing House.   How do I record the return of funds so that I ca...
Pay Liabilities
superannuation
  • Princess_R's avatar
    Princess_R
    9 months ago

    Hi TAGCRU,

     

    Thank you for your response.

     

    In this scenario, please navigate to Setup >> Preferences >> Security, then check the box that says, "Transactions can't be changed; they must be reversed." After checking the box, close all windows and reopen the Pay Liabilities transaction. This should allow you to reverse the transaction.

     

    Please let me know if you require further assistance.

     

    Cheers,

    Princess

Princess_R's avatar
Princess_R
MYOB Moderator

Hi TAGCRU,

 

Thank you for your response.

 

In this scenario, please navigate to Setup >> Preferences >> Security, then check the box that says, "Transactions can't be changed; they must be reversed." After checking the box, close all windows and reopen the Pay Liabilities transaction. This should allow you to reverse the transaction.

 

Please let me know if you require further assistance.

 

Cheers,

Princess

TAGCRU's avatar
TAGCRU
Contributing User
9 months ago

Fantastic...all done! 

 

thank you

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    9 months ago

    Hi TAGCRU,

     

    You're welcome! My apologies for not being able to get back to you right away. It's really great to hear I'm able to assist you. I'll now close this thread as resolved. Please feel free to start a new post if you need further assistance in the future.

     

    Cheers,

    Princess

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