Forum Discussion

BoredonHold's avatar
BoredonHold
Experienced User
3 years ago

Returned Super reversed in Super but is now showing in Electronic payments, how do I get rid of it...we use a clearing house.

I loaded originally the $ 49147.02, but had returned $ 1404.86, which I reversed but cannot clear it from 'payments' I read the instructions and it said to process in liabilities.  New amount to clear is $ 47,742.16

 

Then I have the same for the other 2 $ 50,711.68, which I reversed but need to clear $ 49,337.22 as it was paid and processed correctly first time around, but $ 1374.46 was returned.

 

Lastly I have $ 51,845.10, which I reversed but need to clear $ 50,442.16 as it also was paid originally and had $ 1402.94 returned.

  • LRBooks61's avatar
    LRBooks61
    Ultimate Cover User
    3 years ago

    Hi

    the original payments for 49, 50 and 51 k payments would have come out of your bank accounts when they were originally sent and could be reconciled

    the returned payments could just be coded against the super liability gl code and the corrections coded directly to that gl code when processed.

     

    if you are reversing the incorrect entry and then repaying it you would just have that amount to pick up in pay liability screeen

     

    so original withdrawal of 49k

    then deposit or reversal for 1404.86

    then withdrawal of 1404.86

     

    hope this helps

     

    lisa