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Hi Tiu and PatD_Norgine 

 

Thank you for posting this issue.

 

We had an incident last week regarding STP, some users unable to access Single touch payroll reporting. This was been resolved, you may refer on this Community Forum post. Kindly clear your AccountRight cache, log out and log back in.

 

If this doesn't work, may I know when you receive this error. In what page of the STP reporting center screen when this error came up? How many employees do you have? If you have a large staff data base, and received the error you'll need to submit by batches.

 

Are we able to solve your concern? If YES, please click on "Accept as Solution". If NO, please feel free to reply on this post and we are more than happy to assist.

 

Cheers,

Princess

 

 

 

 

Hi TL88,

 

Welcome to the MYOB Community Forum, I hope you find it a wealth of knowledge. 

 

We do apologize for the inconvenience this has caused you. We had an incident regarding STP, but this has been resolved. You may refer to this LINK. We recommend clearing your Browser cache, then log out and log back in. 

 

Please let me know if you need further assistance. We are happy to assist.  

 

If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information. 

 

Thanks,  

Cel