Forum Discussion

Experienced Cover User

6 years ago

STP EOFY Finalisation - error however new year rolled forward already

Hi everyone We have been STP reporting for the 18/19 year and have already rolled our Accountright file forward to the 19/20 payroll year. We have now realised an employee's gross payments are in...

ChrisyJones
6 years ago
Hi Jo,

Yes that's correct, it was the fix the help desk gave me for an issue and it did work.

Cheers
Chrisy

Jo_Hunt

Experienced Cover User

Hi Chrisy

Thank you, so are you saying you were able to STP report from the backup file?

ChrisyJones

Trusted Cover User

6 years ago

Hi Jo,

Yes that's correct, it was the fix the help desk gave me for an issue and it did work.

Cheers

Chrisy

Jo_Hunt
Experienced Cover User
6 years ago
Hi Chrisy

Thank you so much, we will give that a go :)
- Gayathri
  Former Staff
  6 years ago
  Hi Jo_Hunt,
  
  Thank you for the post! Welcome to the MYOB Community Forum.
  
  As mentioned by ChrisyJones you can do that by doing a $0 payrun even though the backup is offline.
  
  If you have any further questions, please feel free to post again.
  
  Thank you.
  - ElkaS
    Trusted Cover User
    6 years ago
    Hi Gayathri, I had the same issue and restored a backup to my computer rather than over the online cloud file. Will it work if I correct the pays in this offline file or does the file need to be online to lodge the STP Finalisation again?
    Alternatively - can I restore over a current online file and fix it up that way and relodge finalisation, then restore back the current backup from the last action today to ensure all current work since the 28 June backup is restored? Was nervous to restore over an Online file so didn't do it this way.
    Thanks, Elka