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ptclintonstore's avatar
ptclintonstore
Contributing User
3 years ago

stp get started not working

Set up Single Touch Payroll reporting when i click get started button i get an error something went wrong refresh browser (dosent work) or contact MYOB but i dont have time to sit on hold hoping...
  • Melisa_D's avatar
    Melisa_D
    3 years ago

    Hi ptclintonstore, 

     

    Sorry to hear that didn't work. I've run an additional script over the file, can you please sign out of your AccountRight file and the browser version and sign back in. Does this now work ?

     

    Do let me know how it goes. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

ptclintonstore's avatar
ptclintonstore
Contributing User

hi still not working

anything else i can try?

i am using firefox browser ,will try edge

no doesnt work on edge either

cheers

karl

 

 

Melisa_D's avatar
Melisa_D
Former Staff
3 years ago

Hi ptclintonstore, 

 

Sorry to hear that didn't work. I've run an additional script over the file, can you please sign out of your AccountRight file and the browser version and sign back in. Does this now work ?

 

Do let me know how it goes. 

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • ptclintonstore's avatar
    ptclintonstore
    Contributing User
    3 years ago

    hi yes this appears to have worked

    just finishing with tax office

    thanks

     

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