Forum Discussion

Simone_Ong's avatar
Simone_Ong
2 years ago

STP2 Transition Issues

Hello all.   I am required to update employee detaiols for transitioning to STP2 but am having issues saving the updates despite I have been trying for a few days now. It keept returning the error ...
Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi Simone_Ong 

 

Thanks for your post and Welcome to MYOB Community Forum.

 

If the issue persists while updating details to move to STP Phase 2, kindly access your account through this link. Once accessed the link, kindly log in then test if you can update and save the details.

 

Please let me know how it goes. 

 

Best regards,

Doreen

  • Simone_Ong's avatar
    Simone_Ong
    2 years ago

    Hi Doreen_P ,

    Thanks for your reply. Sorry I have tried the link and the same issue persists.

    Can you please assist?

    Regards,

    Simone

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator
      2 years ago

      Hi Simone_Ong 

       

      Thanks for the update.

       

      Kindly log out then log back in to your account. Also, clear cache your browser. Lastly, try using a different browser if the issue will still persist. Please let me know how it goes.

       

      Best regards,

      Doreen

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