Forum Discussion

LPC1's avatar
LPC1
Contributing User
2 years ago

Super Payment Error

Hi, I was reconciling the superannuation account for May 2023 & I noticed an error where the payment had been processed before reversals of incorrect pays.   We have 6 employees, payrun for the 11/...
  • Doreen_P's avatar
    Doreen_P
    2 years ago

    Hi, LPC1 

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    We're sorry for the delay in response.

     

    To correct the situation, kindly check if there are any pending super payment under Payroll Liabilities that needs to be tagged as paid. Also, please run the super payment report to see the accrued and super paid. To check it, go to Reports > Payroll > Superannuation, then choose Employee Advice Detail and/or Accrual by Fund Detail.

     

    Please let us know if you require any further assistance with this. We are happy to assist.

     

    Best regards,

    Doreen

Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi, LPC1 

 

Thanks for your post, and welcome to the MYOB Community Forum.

 

We're sorry for the delay in response.

 

To correct the situation, kindly check if there are any pending super payment under Payroll Liabilities that needs to be tagged as paid. Also, please run the super payment report to see the accrued and super paid. To check it, go to Reports > Payroll > Superannuation, then choose Employee Advice Detail and/or Accrual by Fund Detail.

 

Please let us know if you require any further assistance with this. We are happy to assist.

 

Best regards,

Doreen

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