Super
Hello I am trying to pay the compnay super and keep getting a message "Whoops, something went wrong" It looks like this service is unavailable right now. Please try again later. This was the same ...
Hi pugs1967 SusanA VictoriaB1,
Thanks for your posts.
Resolving this with another client, it seems it is in fact due to fund changes. The client I was assisting has processed the contributions in smaller batches (fund-by-fund) to identify the employee/s or fund causing the error. I would also recommend doing this, then asking the affected employee to contact their fund regarding any changes.
Do let me know how you get on, and perhaps update this thread on which fund was affected in your case, to assist other users in the same situation.
SUPERWRAP - PERSONAL SUPER PLAN was the identifed fund causing the error in the other case I was looking into.
