Forum Discussion

Experienced Cover User

3 years ago

Superannuation Fund - Future Super

Hi, I am trying to process a super payment and MYOB is saying the following fund: Future Super fund - can no longer receive contributions using Pay Super. Please edit the Fund from the Supera...

Melisa_D
3 years ago
Hi Shejuti_Afreen,

Thanks for those details, I can see that these details are correct and are listed on our Super fund list. I'm having troubles viewing your pictures attached. Can you please attach a screenshot using the windows snipping tool and send it through via private message so I can look into this further.

Update: This was resolved via private message, superfund updated.

Melisa_D

Former Staff

3 years ago

Hi Shejuti_Afreen,

Thank you for your post. So I can take a look into this with our teams, can you please confirm the super funds ABN and spin/USI number. Also, if possible please attach a screenshot of the message you receive when attempting to pay this fund.

Shejuti_Afreen
Experienced Cover User
3 years ago
Super Fund ABN: 45 960 194 277

USI: 45 960 194 277 010
- Melisa_D
  Former Staff
  3 years ago
  Hi Shejuti_Afreen,
  
  Thanks for those details, I can see that these details are correct and are listed on our Super fund list. I'm having troubles viewing your pictures attached. Can you please attach a screenshot using the windows snipping tool and send it through via private message so I can look into this further.
  
  Update: This was resolved via private message, superfund updated.
  - riseandgrind
    3 years ago
    Hi I am having the same issue can you please clarify the resolution?