VIC SUPER -Future Saver Superannuation
Good Afternoon,
I have a staff member who is a VICSuper - Futuresaver superannuation member and I have been struggling to process her super through the MYOB clearing house.
I did some further investigations and i found out that VICSUPER have changed their ABN and USI details as of the 01 July 2020.
In the MYOB system it still has the old details and seems as though it has not been updated with the new details which would explain why the paymnet has not gone through.
Could you advice when this will be updated or who i can speak to ?
Thank you
Lorna
Hi Melisa,
Thank You for your reply.
I tried to reenter the superfund details and refreshed it but it did not update the new details ( even though i could see the new details in the drop down list).
However, I then tried to create a a new superfund list ( using the "NEW +" icon) and found the correct details from the dropdown list but had to rename the superfund and it worked !
I will have to see if it processes the next time i pay super holding thumbs it does.
Thanks for your help !
Lorna
