Forum Discussion

Shejuti_Afreen's avatar
Shejuti_Afreen
Experienced Cover User
3 years ago

Superannuation Fund - Future Super

Hi,   I am trying to process a super payment and MYOB is saying the following fund:   Future Super fund - can no longer receive contributions using Pay Super. Please edit the Fund from the Supera...
  • Melisa_D's avatar
    Melisa_D
    3 years ago

    Hi Shejuti_Afreen, 

     

    Thanks for those details, I can see that these details are correct and are listed on our Super fund list. I'm having troubles viewing your pictures attached. Can you please attach a screenshot using the windows snipping tool and send it through via private message so I can look into this further. 




    Update: This was resolved via private message, superfund updated.

Shejuti_Afreen's avatar
Shejuti_Afreen
Experienced Cover User

Super Fund ABN: 45 960 194 277

 

USI: 45 960 194 277 010

 

Melisa_D's avatar
Melisa_D
Former Staff
3 years ago

Hi Shejuti_Afreen, 

 

Thanks for those details, I can see that these details are correct and are listed on our Super fund list. I'm having troubles viewing your pictures attached. Can you please attach a screenshot using the windows snipping tool and send it through via private message so I can look into this further. 




Update: This was resolved via private message, superfund updated.

  • riseandgrind's avatar
    riseandgrind
    3 years ago

    Hi I am having the same issue can you please clarify the resolution?

    • Melisa_D's avatar
      Melisa_D
      Former Staff
      3 years ago

      Hi riseandgrind, 

       

      Thanks for your post and welcome to the Community Forum ! Can you please confirm the fund ABN and spin/USI number so I can look into this for you. 

      • riseandgrind's avatar
        riseandgrind
        3 years ago

        Hi Melisa_D 

         

        I have attached a photo of the ABN and SPIN

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