Superannuation not calculating
Hi,
I recently added in a new Casual Employee into our system.
I have set her up the same as all other employees however her Superannuation is not calculating.
In week 1 she earnt $350.00 and in week 2 she earnt $350.00 so so far she has earnt $700.00 this month.
I understand you have to earn over $450.00 in a month for Super to calculate however it is now week 2 and Superannuation is not showing on her payslip, not recorded in MYOB on any reports and not calculating in the Payroll Screen where the Super Guarantee lines are.
I have snipped a copy of the screen in her employee file below. This is exactly how all other employees are set up yet hers is still not calculating.
Any help on fixing this issue would be greatly appreciated.
Hi Tazzlet
Help Article: Checking and adjusting superannuation outlines the process of making adjustments to superannuation. However, I think you have nailed the process.
The only thing I would add would be is if the superannuation has been incorrectly calculated in the current month no adjustment pay would be required. As superannuation is calculated on a month by month basis, should you adjust the superannuation calculation AccountRight will make adjustments in your next pay in that calendar month to calculate the superannuation amount for the calendar month.