Forum Discussion

Rosie3073's avatar
3 years ago

Superannuation payment

Paid Super through portal Friday 18/2/22 and today it is still showing in the Status as Processing Payment..... Has anything changed in MYOB 2022.1 AccountRight? I never remember taking this long fo...
  • Komal_S's avatar
    3 years ago

    Hi Rosie3073 

     

    Thank you for your post. The Pay Superannuation service has been temporarily disabled while our teams deal with a duplication error with payment. While we do understand that some users would like to process their superannuation and have through to the superannuation funds as soon as possible, our teams are working on this. 

     

    We do hope to have that service enabled later this week so that those payments can be made. We will have more information available for users once that service has been re-enabled.