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MariaRide's avatar
MariaRide
2 years ago

Superannuation "Processing Payment" status

Hi Team. Our company's contributions paid on the 2nd June, 15th June and on the 20th June are still showing a status of "Processing Payment".  When can we expect the payment to move to a "Completed" ...
  • Hannah_V's avatar
    Hannah_V
    2 years ago

    Hi, MariaRide a warm welcome to the Community Forum! I hope you find it a great source.

     

    In terms of your Superannuation, the payment that was created on June 2 will only be fully authorized 15th of June.

    With that being said, it will take 5 to 10 business days for the clearing house to process. Kindly wait within this timeframe. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information

     

    Regards,

    Hannah

Hannah_V's avatar
Hannah_V
Former Staff
2 years ago

Hi, MariaRide a warm welcome to the Community Forum! I hope you find it a great source.

 

In terms of your Superannuation, the payment that was created on June 2 will only be fully authorized 15th of June.

With that being said, it will take 5 to 10 business days for the clearing house to process. Kindly wait within this timeframe. 

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information

 

Regards,

Hannah

  • MariaRide's avatar
    MariaRide
    2 years ago

    Thank you for your prompt reply, Hannah.

    Much appreciated.

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