Forum Discussion

CM7's avatar
CM7
2 years ago

Unable to access employee Card file

Trying to access employee card file however every time we are getting the somethings gone wrong error and have to close down MYOB

 

 

  • Doreen_P's avatar
    Doreen_P
    2 years ago

    Hi CM7 

     

    Thanks for this. Kindly try again to hover the mouse on my User ID then click the message envelope. You should be able to send me a private message now. 

     

    Best regards,

    Doreen

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi CM7 

     

    Thanks for your post. To further assist you with this, kindly send me a private message with the following details:

     

    • Serial number
    • Name of primary contact and email address
    • Business name
    • Company File ID (Help > About MYOB AccountRight)

     

    Best regards,

    Doreen

    • CM7's avatar
      CM7
      2 years ago

      Doren_P

      Trying to send private message. Haven't done one of these before. When I hover over your user ID I get the send message envelope . When I click on this it opens up the attached window but there is nothing to do here. What am I doing wrong.

       

       

      • Doreen_P's avatar
        Doreen_P
        MYOB Moderator
        2 years ago

        Hi CM7 

         

        Thanks for this. Kindly try again to hover the mouse on my User ID then click the message envelope. You should be able to send me a private message now. 

         

        Best regards,

        Doreen

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