Unable to reconcile STP
Hi MYOB
I am stuck - 1 client cannot reconcile STP Reporting with ATO figures.
I have tried everything - all the tricks that have fixed things and nothing works.
Yes this client started late in the year - no problem except for terminated before this date - these fixed - untick termination date run $0 payroll - voila fixed.
9 employees - half these figures match - have ticked and finalised
5 remaining refuse to budge no matter what I do.
When problem 1st noticed - difference between last payroll run report accepted by ATO and final figures - no logical reason.
So ran a zero payrun for staff member (single to test if fixed) - no change.
Then ran payroll for 29/6/20 for single staff member which was difference between ATO figure (which was correct) and finalisation figure in STP Payroll reporting - this fixed it for this staff member.
Great - then ran it for other staff members same method - didn't fix/change/alter anthing in Payroll centre.
Did it individually - adjustment, then $0 - nothing worked.
STP Payroll centre now stuck with 5 staff I cannot reconcile.
This is MYOB problem I suspect not ATO.
Urgent assistance please?
The Doc
Hi The_Doc
It's great to hear you've resolved the issue, sometimes it's just one seemingly small thing that makes all the difference.
Thanks for letting us know it worked.
Enjoy the rest of your week.