Forum Discussion

finance1833's avatar
finance1833
Contributing User
4 months ago

Used Final Pay facility - superannuation incorrect

I followed the steps for Processing Final Pay in your Support documents.

I used myob selected AL and AL loading headings.

The AL Loading did not calculate superannuation.

This is incorrect and in breach of the superannuation guarantee.

Please advise how to correct this.

 

    • finance1833's avatar
      finance1833
      Contributing User

      Hi Earl,

      This is actually a MYOB Final Pay glitch.

      It had to be reversed, the final pay calculated avoiding the MYOB Final Pay Option.

      It has been escalated to your development team.

      Regards

      • Earl_HD's avatar
        Earl_HD
        MYOB Moderator

        Hi @finance1883, asd 

        Thanks for letting us know that it has already been escalated. If you have any further queries, please feel free to start a new post, and one of us will be happy to assist you.

        Regards,
        Earl