Forum Discussion

Contributing User

2 years ago

We have not received 1c withdrawal from our bank account and the 6 digit verification code for pay super sign up

Good evening Team, We have not received the 1c withdrawal from our bank account and the 6 digit verification code for pay super sign up. It has been three days now. What do we do ? Quarterly...

Doreen_P
2 years ago
Hi Jumanji

Thanks for these details.

May I know when did you sign up for Pay Super? As per checking, the 6-digit verification code has been sent on the 4th of October 2022.

Best regards,

Doreen

Doreen_P

MYOB Moderator

Hi Jumanji

Thanks for your post and Welcome to MYOB Community Forum.

To further assist you with this, please send me a private message with the following details:

Serial number
Name of primary contact and email address
Business name
Last 4 digits of the BSB and Account number of the nominated bank account

Best regards,

Doreen

Tyler2

2 years ago

Hi I'm having the same drama may i contact you please?

Jumanji
Contributing User
2 years ago
Hi Tyler.

The reason I couldn't find the verifcation code is that it had been processed a lot earlier when the bank account was set up. So it may help to look at your statements from earlier on to see whether you may have already done it. I hope this helps.
- Princess_R
  MYOB Moderator
  2 years ago
  Hi Tyler2,
  
  I hope you're doing well. I just wanted to check with you regarding the issue you had with Pay Super sign-up. Was it resolved? Do you still need help on this? Please let me know, and I'd be happy to assist you in any case.
  
  Cheers,
  
  Princess