Forum Discussion

Janice2's avatar
Janice2
2 years ago

When I click on Process Payroll AccountRight has to close down

Today when I click on Process Payroll the "Something's gone wrong and AccounRight needs to close" message comes up.  I've tried 3 times.  Same message each time.  I need urgent assistance please.
  • Genreve_S's avatar
    Genreve_S
    2 years ago

    Hi Janice2, 

     

    Thank you for reaching out. 

     

    Currently, the single-touch payroll reporting center is having intermittent issues for some users. The team is currently investigating the issue and will be working on fixing it. We appreciate your patience in this matter.

     

    In the meantime, If you have any other concerns feel free to let us know. We are happy to help. 

     

    Cheers, 

    Genreve

Janice2's avatar
Janice2

Haha - it was technically after dark!  I ran the payroll at 6.30 this morning.  It's still dark in WA at that time.

mfendt's avatar
mfendt
Experienced Cover User
2 years ago

I managed to get mine done at 7pm last night, dark here in the NT at that time. I obviously spoke too soon yesterday! 🤣

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