It seems to have fixed itself overnight. I logged in this morning and the issue has resolved.
To anyone who experiences this in the future - I suggest you give it 24 hours to resolve itself before taking any action.
Hi CatherineBryant,
Thanks for posting. For an In Tray document issue that has been reverted back, I would recommend clearing your AccountRight Cache, using a different browser for online files, or having other users of the file who have access to In Tray log in and see if the same thing is happening to them.
Feel free to create a new thread if you require any other assistance.
If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.
Kind regards,
Shella
It seems to have fixed itself overnight. I logged in this morning and the issue has resolved.
To anyone who experiences this in the future - I suggest you give it 24 hours to resolve itself before taking any action.
Hi CatherineBryant,
It was great to hear that the issue resolved itself! Your patience and observation are appreciated. I'll be closing this thread now. Thanks for sharing your experience and suggestions.
Feel free to post again anytime you require further assistance.
Cheers,
Shella
