Forum Discussion

mrshanna's avatar
mrshanna
Experienced Cover User
7 months ago

Baslink not responding

Hi, I have 3 different companies I do BAS for. Today, for some unknown reason, program keeps freezing (not responding) when I am in BAS. It's happened on all 3 companies each time i am in bas area....
Princess_R's avatar
Princess_R
MYOB Moderator
3 months ago

Hi StacieS and CHASE,

 

I completely understand that the standard troubleshooting has been ineffective for you, and it is frustrating to be given standard steps for what should be considered a bug.

 

I've looked further into the issue and can confirm that it has been raised with our development team as a bug. 

 

We're currently unable to confirm if or when a fix may be available for this. However, we understand that this is causing inconvenience to your business, and we thank you for your patience to date. 

 

Cheers,

Princess

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