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IanT's avatar
IanT
Contributing Cover User
7 years ago

inactive bank account

Hi,

In May we changed banks. When I go to pay bills the old bank account comes up although it is inactive. I find this really annoying. Is there any way to stop it and allow the current bank account to come up please?

Kay

 

  • Hi IanT

     

    Can you please go to your Setup->Linked Accounts->Purchase Accounts, and see what the linked account for Paying bills is? This is probably your old bank account. Just change it to the bank account you want to use and hit oK.

     

    Please do let me know if you need any further help at all.

  • Hi IanT

     

    Can you please go to your Setup->Linked Accounts->Purchase Accounts, and see what the linked account for Paying bills is? This is probably your old bank account. Just change it to the bank account you want to use and hit oK.

     

    Please do let me know if you need any further help at all.

    • IanT's avatar
      IanT
      Contributing Cover User

      Thank you that worked. 

      Kay