Forum Discussion

GayleA's avatar
GayleA
3 years ago

Leap not Syncing with MYOB

Hi My issue is that LEAP is not allowing me to sync with MYOB, keeps popping up with me to login to MYOB and even when I enter my login - I try again to sync the entries and the same message pops up...
Yanike_S's avatar
Yanike_S
MYOB Staff

Hi GayleA 

 

Thanks for your post. I am sorry to hear you had to wait to get hold of our phone support. I am not aware of any issues with LEAP and MYOB. Are you able to log in to your MYOB AccountRight with the login details you are entering in LEAP? If you are unable to login to this, please send me a screenshot of the error you are seeing so I will be able to assist you further.

 

pjh1234's avatar
pjh1234
3 years ago

Hi GayleA,

 

Did you manage to find a fix for this issue? I am having the same issue.

  • Yanike_S's avatar
    Yanike_S
    MYOB Staff
    3 years ago

    Hi pjh1234 

     

    I am sorry to hear you are having issues with syncing Leap and MYOB. Are you able to log in to your MYOB AccountRight with the login details you are entering in LEAP? If you are unable to login to AccountRight, please send me a screenshot of the error you are seeing so I will be able to assist you further. 

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