Forum Discussion

gcdjrl's avatar
gcdjrl
Experienced Cover User
5 years ago

Lodge BAS Online not working

I am getting a message saying "We're having some technical problems and cant open this activity statement right now.  Please try again later". Have checked previous posts regarding this and followed...
  • Tracey_H's avatar
    Tracey_H
    5 years ago

    Hi gcdjrl 

     

    I'm sorry to hear that you are experiencing this. In the Sign In window please make sure that the option Link this User ID to your my.MYOB account is ticked. Once this option is ticked you should be able to lodge your BAS.

     

    sign.PNG

     

     

    Please let me know how you go with this.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Tracey_H's avatar
Tracey_H
Former Staff
5 years ago

Hi gcdjrl 

 

I'm sorry to hear that you are experiencing this. In the Sign In window please make sure that the option Link this User ID to your my.MYOB account is ticked. Once this option is ticked you should be able to lodge your BAS.

 

sign.PNG

 

 

Please let me know how you go with this.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • gcdjrl's avatar
    gcdjrl
    Experienced Cover User
    5 years ago

    Thanks Tracey - I found this solution in another thread and tried it.  It worked.  Thankyou

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