Lodging BAS IAS Online not working
Hi I have been attempting to lodge BAS & IAS online for 2 days. I continually receive "We’re having some technical problems and can’t open this activity statement right now. Please try again la...
Forum Discussion
Hi Tracey
I have run detailed GST Detailed report without error. I attempted to lodge BAS only to be advised "We’re having some technical problems and can’t open this activity statement right now. Please try again later." This was on the log in screen.
Regards
Liana
Hi lmb1707
Can you please upgrade your file to 2020.3 and attempt to lodge your BAS/IAS? If this doesn't resolve the issue, download and install the Server Edition of 2020.3 and test again.
Please let me know how you get on with this.
Hi Tracey,
I was having this same issue and upgrading my version and company file to 2020.3 has resolved the issue. Perhaps send something out to all users of AccountRight so they know what to do? The date to lodge August IAS is next Monday!
Cheers,
Rebecca @ SASTAHi SASTA
I'm glad to hearing upgrading to 2020.3 has resolved the issue for you, thanks for letting us know. Unfortunately upgrading hasn't resolved it for all users, and as such, we are continuing to investigate.
Please do post again if you need further assistance.
Hi I had already has 2020.3 version, so upgrading did not work for me
LibbyP10
Hi,
I have been trying to lodge my BAS for a week with no luck, today I have to lodge it. I have no prompt to upgrade as per every other upgrade I am on AccountRight.
I looked at the option on the front menu to upgrade a company file, but our IT guys are away and with the complex server system I do not know where it is stored, is there a workaround? Normally I just get a prompt of a upgrade and it is simple.
Any help would be appreciated, very disappointing about the communication with this issue.
Cheers,
Melissa.
Ok I have managed to download the latest version and upgrade the company file.
STILL NOT WORKING....
Any help would be appreciated.
Thanks
Melissa.
