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Terrie2's avatar
Terrie2
Experienced User
3 months ago

Realised Gain/Loss

I processed a paymentfor overseas supplier, which we do regularly. This was back in June. Whan I went to do bank rec the AUS$ amount was out by a few cents due to exchange rate being different, so I deleted payment and processed again. it then created a Realised Gain/loss of $57949.75 which is totally incorrect.

The exchange rate when first processed was .64780 then it was changed to .64770. The invoices all have the correct exchange rate on them as well.

 

How can I fix this I have tried re processing it numberous times and this will affect income which we pay tax on.

 

Attached the payment processing and the account allocation.

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    3 months ago

    Hi Terrie2,

     

    This issue can be tricky and may require individual investigation on the backend. I recommend reaching out to our virtual assistant, MOCA, which is designed to delve into issues like this. Try engaging with MOCA at myob.com/support. If MOCA can't resolve your issue, our live chat team is ready to assist further.

    Regards,
    Earl

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