RP1
2 months agoContributing User
Sales Items not posting to linked GL account
A review of my P&L has shown sales of a particular item is down by a very significant number. I checked the History in item sales and it shows a number that I expected. This is not showing in the P&L sales for this GL code.
I reviewed the sales invoice of a few transactions and many of these are not posting to the GL code. They all appear correctly recorded. There is no data entry error.
I am hugely concerned as now I have no faith that any of the item sales are correct as related to the P&L.
- Why is this happening and is it a known problem with MYOB?
- The Accountant is very concerned as to why this is happening and would like to know if there is anyway to cross check that the item sales are reconciling to the P&L. Most of our sales are entered as Item sales.
Has anyone else ever had this problem.
I would like to escalate this as quickly as possible.
Thanks
Rose