Could we please have the option for 2 seperate email address for invoices and for statements - alot of our customers require tax invoices to be sent to 1 email address into an automated invoice system and statements toi be sent to another email address
Thanks for the tip Mikev. Yes we have an internal server and are using Office365, but this issue seems to have not only our IT Manager stumped but also the guys at Microsoft with whom he's been working with and noted that our issue has now been escalated up through 4 or 5 of their teams. All of which have said that this shouldn't be happening because our volumes are not actually that high even when with the multiple recipients included. They initially suggest it was an issue with MYOB however the reason we have multiple recipients is why we don't email directly from MYOB.
"This is an automated notice from Exchange Online Protection.
Your outbound spam filter policy is configured to notify you when a user is restricted for sending outbound spam. We've detected a high volume of outbound spam or other suspicious behavior from the user(s) listed below ....".
Our spam filter policy configuration was initially set to 100 emails per 24 hour period, so after the first few couple of times it was then increased to 1000 per 24/h so there was absolutely no way that we were anywhere near that cap but it's still triggered.
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