nameofpete's avatar
nameofpete
Cover User
6 years ago
Status:
New

Card: Customer - Different email address for invoices and statements

We deal with a few large international companies who require invoices to go to one automated email address and statements to go to their accounts payable email address.

Can MYOB make an allowance in a future release to have a dedicated sales invoice email address and a dedicated statement email address.

 

"Being able to have different email addresses for sales invoices and statements"

  • jasmin's avatar
    jasmin
    Experienced Cover User

    Totally agree.  I have many clients that have separate invoice and statement email addresses.  Need this function asap.

  • bectangel's avatar
    bectangel
    Contributing User

    Totally agree.  I have many clients that have separate invoice and statement email addresses.  Need this function asap.

  • HDG's avatar
    HDG
    Experienced Cover User

    This would be ideal as we have emails for sales and for accounts and at present we have to keep tying in the address each time we change.

     

    Can this be done for phone contacts as well. A drop down or another spot for additional phone numbers that you can name.

  • Adding my weight to call for this. Absolutely VITAL when you're dealing with thousands of customers every month, many of which want the statements, invoices, quotes, etc sent to different addresses.
    Sure, you can send one by one manually adjusting each time, but like I said, THOUSANDS of customers makes that unfeasible.

    • Mikev's avatar
      Mikev
      Experienced Cover User

      Hi Legbreaker

       

      Yeah it seems like every month, the cost of the subscription increases, often adding features I don't use and maybe never will, but trying to get some features included that will make a huge difference to workflow maybe not so much 

      May be the pricing model could remain at today's pricing and I just pay a little extra for the features I need via a check bow. Base + feature 1 + feature 2.

       

      Would work for me

  • Kal-HerEn's avatar
    Kal-HerEn
    Contributing Cover User

    Its a little clunky, but I list them on the different "ship to" address pages within the customer or supplier card. They are listed as "Location: Address1: Bill to" on the address part of the customer card. There are five additional drop down address pages, which sets up new page for contact phone numbers and emails etc.

     

    Then when you are bulk emailing, you go to Print/Email invoices (or print/email statements), tick the relevant customer and up the top you can choose up to six email addresses.

  • Kal-HerEn - Thanks for advice. I will give it ago.

     

    Cheers

     

    Nev29