Suggest that we are able to add a 2nd page to all quotes/orders/invoices for things like Terms and Conditions that can be automatically printed within MYOB.
As a minimum and pre-cursor to this ...
I contacted MYOB this morning to ask if MYOB are in making changes to AccountRight V19 to enable T&C to be sent to customers with the invoice. It has been some years since I last enquired.
I was told this is MYOB's No. 1 request but staff advised they are unaware of what was happening.
It was suggested I post a comment on the MYOB Forum to which I replied comments have been posted regarding this issue since 2007, that is now 9 years. To either have a second page or to have a separate option tick to send T&C or not doesn't sound like difficult programming.
When the post in this forum was put up in 2012 MYOB replied saying Great Idea, under consideration.
Comments since include:
- Seriously this "Idea" has been mooted since 2012 & nothing has been actioned 25/9/2013
- Come on MYOB please add this feature 24/8/2014
- We have seen posts in MYOB forums from as far back as 2007 requesting this?????? 7/4/2015
- You guys need a Mojo re-alignment or you'll quickly find yourselves with the dinosaurs. 7/4/2015
- Please hurry up MYOB........... 15/9/2015
- MYOB can you please tell us if this is on the drawing board or not 2/10/2015
- Please MYOB this is an important issue 27/1/2016
I have spent 4 hours on the phone this morning trying to get some answers. Staff are just programmed to say... go to the forum and .... add your comments. I asked the staff member has she read the comments.... cause I don't know how many more you wish to collect over 9 years!
One staffer offered to put me through to the product development team however, I just spent another 30 minutes on hold for the same "post a comment online" department.
Comment by MYOB on 6/10/2015 stating still investigating the possibility, is clearly not the case. It's just not that hard.
If required we are quite happy to pay a computer programmer to come to Glen Waverley and programme this feature for you.
I do have some concern that the reason this easily fixed problem has not been addressed is because customers are upgrading to MYOB Advanced and MYOB Exo because this feature isn't available. It's better for MYOB if customers upgrade to more expensive products.
I would point out too it doesn't matter how many customer's "like" the suggestion, it is now a legal requirement that all companies should be following for their financial protection. As a customer pointed out above in January 2016 who could potentially loose $200K.
MYOB staff please don't post this is "under consideration", as it clearly is not!
It's like now there is nothing we can do. I googled the details of MYOB Head Office in Glen Waverley thinking I might get in touch with the Product Development Team only to find out it the same press this press that number and got me no-where.
We just wish to know what is happening and why this has taken 9 years. WE CAN HANDLE THE TRUTH!