i KNOW ITS A NOVEL IDEA - I would like to see MYOB listening to their long term users and actually implementing basic features such as emailing a receipt !! LISTENING TO FEEDBACK WHEN FEATURES STOP...
Hi janine9,
Thanks for your post. Please allow me to extend to you a very warm welcome to the Community Forum. We are grateful that you found this forum useful to your concern. We apologize that you are facing difficulties with the 2-factor authentication that is not working. We value your patience and understanding regarding this matter.
To further investigate this with you, when you mentioned that the 2-factor authentication is not working, could you kindly confirm whether you are using email or the authenticator app to receive the authentication code?
Also, in terms of two-factor authentication, we do recommend checking out our Help Article: Getting help with two-factor authentication.
Feel free to come back to the Community Forum if you have any more questions, we are more than happy to assist.
Cheers,
Leneth