We have been using this functionality for a few years now and love it, with one caveat.
From time to time, a customer will hit reply and even try to send a purchase order to "AccountRight@apps.myob.com"
This is quite frustrating (more for our customers) and makes the service far from ideal.
Other systems i have seen offer a unique email address. something like '[company name][companyID]@apps.myob.com'
This way, any responses could be forwarded back to the appropriate email account- and not lost forever
Are there any plans for this functionality within the current product development roadmap? If not- who else wants it? we do!
Thanks
Jeremy
I've noticed that my own email program, MS Outlook 365, defaults to send to the actual sender.
So it would automatically reply to the MYOB AccountRight email, not the 'send as' email.
Related Content
- 11 months ago
- 2 years ago
- 2 years ago