Hi MYOB Team,
I can see that this has previously asked by many other users in the "MYOB Community", and whilst they have all been replied to and then "closed" for comment, this hasn't rectified...
Online Payments: BPay Surcharge
2 years ago
@henry_Very wise Henry. After a couple of months we also switched this feature off, as everyone was using BPAY and it was costing us a fortune. We even tried stating on our invoices that we didn't accept BPAY but that made no difference.
I don't think MYOB are even considering fixing this problem as this provides them with an extra revenue stream. Like others I was also told by my bank that BPAY fees were around 80c per transaction, so where is the additional fee going ?
Likewise after 20+ years of using MYOB I think it is time to look elsewhere.
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