Hi MYOB Team,
I can see that this has previously asked by many other users in the "MYOB Community", and whilst they have all been replied to and then "closed" for comment, this hasn't rectified...
Online Payments: BPay Surcharge
DebDamman
2 years agoCover User
Hello - I received an email from a moderator seeming to suggest this was resolved and the issue has not been addressed.
If online payments are allowed, both credit card and BPay become available and MYOB, quite rightly, charges the MYOB user for that service. However, the MYOB user has no ability to recoup the charges when their client elects to pay by BPay – the MYOB User loses.
MYOB has two options. Allow the MYOB User to select Credit Card only (not BPay) or introduce a mechanism to add a charge on BPay payments. Obviously the second option is practically impossible to achieve. Therefore, MYOB must allow MYOB Users to select Credit Card only.
My seven MYOB users have decided to NOT use the service because including BPay is a loss maker. Cheaper to buy a Square :).
Cheers Deb
Related Content
- 4 months ago
- 2 years ago
- 10 months ago
- 12 months ago
- 6 months ago