Hi MYOB Team,
I can see that this has previously asked by many other users in the "MYOB Community", and whilst they have all been replied to and then "closed" for comment, this hasn't rectified...
Hi Lennith
Shouldn't the relevant team be aware of this problem, given users have been asking for a fix for well over a year now. !! Know one appers to be looking at this issue, we just seem to get the same response from MYOB every time that you will pass it onto the relevant team, which appears to be a pointless exercise.
We got stung for over $10,000 for BPAY payments before we realised what was happening. I have given up waiting for a fix and like many others are now looking to move to Xero. Unless you fix this problem you will likely lose more users.