Hi MYOB Team,
I can see that this has previously asked by many other users in the "MYOB Community", and whilst they have all been replied to and then "closed" for comment, this hasn't rectified...
Thanks for your reply Genreve. It would be helpful to a lot of users if either, the "Accept BPay" option is in the Online Payments settings section so we can turn it off entirely rather than in individual invoices. Or at the very least, if it is to be in each new invoice, for the toggle to be in the Opt in default position, ie do not accept BPay unless the user wishes to be surcharged without having the ability to pass it on.
Then the update and change would be meaningful and MYOB AR Users would begin to feel like we are being listened to. As you can see, the majority of us do NOT wish to have the BPay acceptance function without the ability to pass on the surcharge. We have been loud and clear.
From how it reads, it sounds as though it'll be as simple as turning the toggle to off for the first invoice (when we have access to it) and our preference will then be saved for the subsequent invoices.
Providing you don't turn it on (which I'm assuming those of us on this thread never will) then you shouldn't have to touch it again.