AlanT
2 years agoUltimate Partner
Hi,
Yeah, the BPay option is a real Pain In The Butt!
I have a small sole trader who has a number of customers who have saved the BPay reference details in their on-line banking and insist on paying each invoice using the old reference details. This of cause results in their debotors account going into credit and taking time to sort out.
The BPay reference should be flagged that it cannot be saved by the bank's on-line banking so they have to enter the unique ref in each time.
This is the way some other businesses have their BPay setup (NSW Services is one that comes to mind).
Regards,
AlanT
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