Can we please have the facility of rolling back the payroll year?
It seems so cumbersome to have to find the backup and install it just to run Group Certificates and produce the EMDUPE file etc...
Payroll: Rollback closed payroll year
10 years ago
That's great Steve,
Sorry, the data deletion issues was not clear in the previous posts, so I appreciate the clarification.
In that case the feature should be relatively easy to implement surely, I appreciate you considering it as a "Maybe Later", but for such low hanging fruit it seems like a lot of stress for users that could easily be avoided.
I speak to this out of personal frustration in part, but mostly because I have worked with several separate bookkeepers who themselves have had to learn the hard way and had multiple clients who have been affected and greatly frustrated by these issues.
I appreciate that becoming expert in any software necessitates a certain understanding of software foibles and limitations, and your experts tend to learn these things and avoid them out of necessity, but there is a point at which these sorts of hard limitations should really not exist without some mechanism (even if it were a paid MYOB service) to rectify the situation.
Bigger Picture:
In a world of competing products, where users will jump ship for ever more trivial reasons, all sources of user frustration in your own software should be of paramount importance, wouldn’t you agree?
Thanks
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