TonyLane
10 years agoUltimate Cover User
Hi NewcastleClean
Welcome to the MYOB Community Forum.
Both the Classic and AccountRight 201x versions do not list any 'Inactive' customers within the customer drop down box within the "Receive Payments" screen. Also an 'Inactive' customer cannot be selected from the customer drop down box in the "Sales" screens etc.
However, it does not prevent a user from entering the name of an inactive customer in say the "Payments Screen"; it could be that the customer still owes money to you (the business), that is currrently a feature of AccountRight.
In view of what I have written could you please be more specific in respect to "...filter in the database that screens out all inactive customers..."?
Thank you.
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