I currently have several open Quotes which have been submitted to Customers but they have decided not to go ahead. I would like to be able to close these off so that I can maintain a history rather t...
I agree, this needs to happen as its regularly used as a Key Performance Indicator (KPI) by business owners to see what their conversion rate is. This then lets them know whether they are loosing too many quotes and then be able to make the necessary business decisions to improve their conversion rate.