Aaronp
11 years agoTrusted Partner
When we open an invoice that was created in V19 that has a "blank line" in it, 2014.2 treates it as a blank "transaction line" and forces you to either delete the line or put an item into it which means we have to delete the line, then right click and add a "blank line" back in and record just so we can close the invoice. "cancel" isn't an option.
the new version should assume all "blank" lines from old invoices are "blank lines" not blank "transaction lines". I figure this is another bug/error in your company file migration process?
- accountsjane11 years agoCover User
I'M ALSO HAVING THIS PROBLEM. HOW CAN I GET AROUND IT PLEASE?
- Emile11 years agoFormer Staff
Hi accountsjane
As mentioned in the post you will need to either select an account for the line or enter it as a Blank or Header line.
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