NewUser2014
11 years agoCover User
I have just done this and I can't fix it!
I take payments for memberships. I took an extra payment by accident from a client. I refunded the client and went through the above process - but I FORGOT to add it to undeposited funds and now I can't get my 'batch' group correct on the reconcilliation (deposit funds group).
To FIX this:
Are you saying that I need to:
1. Forget what I just did.
2. Enter a new sale (re-enter the mistaken extra payment and the date I did it)
3. Then go through the above 'refund' process - AGAIN - ensuring that I put it to 'undeposited funds' this time??
Is this what I should do.?
Any help would be SOOOO appreciated. THANK YOU!!!
and THANK YOU again!!
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