We are a small business with a large volume of SKUs, and approximately 30,000 line items. We can't remember all the product descriptions so the ability to search within a description string is quite ...
Hi SimonM1981
I was just testing what Mike_James was referring to (which I was unable to replicate by the way Mike) and may have stumbled across what may be preventing you from using that asterisk search.
The asterisk search only works if you are searching in the relevant fields underneath the column headers i.e. the Green section in the below screenshot. This method will not produce any results if you are enter it into the Item Number field directly i.e. the Red section - this requires the exact item number/description (preference dependant) to be entered.
If you are entering into the space underneath the column headers and its still not working for yourself do produce those screenshots so we can investigate further for you.